Shipping Policy

At LumeVellum, we're committed to getting your order to you as quickly and safely as possible.

Order Processing

All orders are processed within 1–3 business days. Once your order has been processed and shipped, you'll receive a confirmation email with tracking information (when available).

Please note that orders are not processed or shipped on weekends or public holidays.

Delivery Time

After your order has been shipped, estimated delivery is 5–8 business days. Delivery times may vary depending on your location and your local shipping carrier.

While we work hard to meet these delivery estimates, occasional delays due to weather, high shipping volumes, or other unforeseen circumstances may occur.

Shipping Confirmation

Once your order is on its way, we'll send you a shipping confirmation email with your tracking details so you can follow your package's journey.

Incorrect Shipping Information

Please make sure your shipping address is correct before placing your order. LumeVellum is not responsible for delays or lost packages caused by incorrect or incomplete shipping information provided at checkout.

Need Help?

If you have any questions about your order or shipping, we're always happy to help. Simply contact us through our Contact page, and we'll get back to you as soon as possible.